Interior Design Assistant

Property Service Manager Raleigh


Tongue & Groove is a premier construction, design, maintenance, and realty firm specializing in bespoke homes and property management solutions. Our home office is based in Wilmington, NC.


At Tongue & Groove, we hold our mission and beliefs dear to our hearts:

  • Mission: We imagine with our clients. We build for our clients. Our clients can live life without regrets.
  • Brand Promise: Never compromise quality or coolness.
  • Warrior’s Spirit: We work hard with urgency, desire to be the best, and always make the numbers.
  • Servant’s Heart: Have a humble heart with everything you do, follow the “Golden Rule,” serve the client to your best capability.
  • Fun-Loving Attitude: We celebrate successes as a team, enjoy the work you do and those you work with, don’t take yourself too seriously.
  • Exceptional Communication: Knowing what to say and what not to say, receive and give feedback freely, respond with calm, care, and creativity.

Job Overview:

The Property Service Manager will drive the growth and success of Tongue & Groove’s Property Services division, ensuring exceptional service and satisfaction for our affluent clientele. This role includes salary, benefits, and profit sharing, and working with a strong management team in Wilmington.

Key Responsibilities
  • Sales and Revenue Growth: Promote maintenance services and acquire renovation projects.
  • Concierge Manager Program: Develop and extend comprehensive support services to clients.
  • Team Leadership: Manage and develop the Property Services team and subcontractors.
  • Service Standards: Set and communicate service standards aligned with our brand.
  • Client Engagement: Maintain personalized communication and understand client needs.
  • Financial Management: Oversee P&L, manage COGS, develop budgets, and control expenses.
  • Project Oversight: Ensure renovation projects are completed on time and within budget.
  • Maintenance Management: Develop schedules and ensure high-quality property maintenance.
  • Quality Assurance: Maintain high standards through inspections and safety protocols.
  • Safety and Compliance: Enforce safety policies and OSHA compliance.
  • Continuous Improvement: Encourage innovation and stay updated on industry trends.
  • Reporting: Provide regular reports on projects, financial performance, and operations.

Craft Architecture & Interiors: Office Operations

  • Manage day-to-day operations and financial reporting.


  • Proven experience in property services or related fields.
  • Strong leadership, sales, marketing, and financial management skills.
  • Ability to build and lead high-performing teams.
  • Experience with luxury real estate preferred.


  • Competitive salary
  • Comprehensive benefits package
  • Profit sharing

Our ideal candidate will ensure the success and growth of our Raleigh office, becoming a key player in the luxury residential market.

REQUIRED READING: All Applicants must take the Predictive Index Behavioral Assessment and the Cognitive Assessment. Both assessments must be completed to be considered for employment. Thank you.

Attention! Once you click 'Apply', your information will be sent to our COO, and you will be redirected to the Predictive Index Survey website. All applicants are required to complete this survey to be considered.