Tongue & Groove Property Services is on the hunt for a dedicated and seasoned individual capable of amplifying operations at exclusive households in Wilmington, N.C. We take pride in offering unparalleled service to our luxury homeowners, echoing the ambiance of a world-class resort. If you possess an impeccable eye for detail and are adept at multitasking, we invite you to be a part of our mission — seamlessly merging discerning individuals with high-end residences to curate unparalleled homeowner experiences.
Objectives:
● Craft a setting where homeowners immediately feel enveloped in luxury and comfort akin to a 5-star resort.
● Seamlessly manage general household operations ensuring unparalleled service.
● Efficiently maintain, organize, and preemptively address household schedules and inventory.
● Foresee and fulfill the daily requirements of homeowners even before they step foot into their residence.
● Showcase proficient cleaning and maintenance abilities across diverse assignments.
Key Responsibilities:
● Systematically conduct maintenance checks, ensuring top-tier work quality and flawless operation of all household appliances and mechanics.
● Execute meticulous pre-arrival inspections, addressing any concerns prior to homeowners stepping in.
● Supervise cleaning personnel ensuring immaculate upkeep of all areas, extending to pools and external amenities.
● Ensure homes are guest-ready — kitchens stocked, bathrooms refreshed, appliances sparkling, fresh flowers adorned, pools prepared, and landscapes picture-perfect.
● Handle routine chores, including grocery shopping, fueling vehicles, and managing laundry.
● Welcome guests and family members, potentially including airport pick-ups.
● Collaborate with homeowners or cooking staff for meal planning and grocery acquisitions.
● Conduct thorough post-visit inspections to reset residences to perfection.
Qualifications:
● Proven experience in household, yacht, or elite hospitality management.
● Prior exposure to housekeeping, interior design, or fine dining services.
● Comprehensive understanding of household appliance intricacies.
● Flexibility for weekend and evening shifts.
● Capability to handle weights up to 30 pounds.
● An acute sense of detail and multitasking.
● Valid driver’s license sans any restrictions.
● Proficiency in smart home technologies.
● Exceptional time management capabilities.
● An innate sense for luxurious residential aesthetics.