Front Office Administrator

The Front Office Administrator is responsible for managing the day-to-day general office activities for Tongue & Groove. The Front Office Administrator’s main objective is to make our clients feel welcome while at Tongue & Groove, which includes having the office organized. The right candidate will have great communication skills, a fun-loving attitude, and an eagerness to learn about this industry, as well as a natural urgency to complete tasks to the best of their ability.

Essential Duties and Responsibilities:

• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrival.
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area and all common areas are tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
• Provide basic and accurate information in person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Order front office supplies and keep an inventory of stock.
• Update calendars and schedule meetings.
• Ensure meeting rooms are tidy and presentable prior to any scheduled meeting.
• Perform other clerical duties such as filing, photocopying, errands, etc.

Education, Experience, and Required Core Competencies:

• High school diploma or general education degree (GED) is required.
• 2-3 years of relevant experience in an office environment.
• Proficiency with Microsoft Office/Office 365.
• Excellent verbal and written communication skills.
• Strong phone skills.
• Multi-tasking ability.
• Prioritizing tasks without guidance.
• Strong organizational skills and keen attention to detail.
• Professional and proactive work ethic.
• A strong desire to be the best.