Interior Design Assistant

Estate Executive - Raleigh, NC

COMPANY DESCRIPTION

Tongue & Groove Property Services is a premier luxury estate management and renovation company serving discerning clients who expect proactive, world-class service. Are you someone who anticipates needs before they’re spoken, delivers with precision, and thrives in high-end environments? Then this role may be the perfect fit.

We will be opening a new office in Raleigh, NC, and are now proudly serving The Triangle, offering elite property services to one of the nation’s most exclusive markets. Ideal candidates have backgrounds in luxury residential construction (as Project Managers or Superintendents), high-end hospitality, the yachting industry, or—most relevant—private estate management. If you understand what excellence looks like and have the drive to deliver it daily, we want to hear from you.

Position Overview

The Estate Executive will be responsible for launching and driving the success of Tongue & Groove’s Property Services division in Raleigh. This is a leadership role with a clear path for growth and influence, offering salary, bonus potential, health benefits, and the backing of an established, respected management team in Wilmington, NC.

Our Culture

At Tongue & Groove, we believe in servant leadership, unmatched attention to detail, and a relentless commitment to elevated living for our clients. Our team is comprised of high-integrity professionals who take pride in their work, act with discretion, and thrive in an environment that values excellence, trust, and growth.

Essential Duties & Responsibilities

Client Relationship & Sales

Proactively offer Tongue & Groove’s estate management and renovation services to construction and real estate clients
Grow revenue through small repair projects, ongoing maintenance plans, and relationship-based sales

Project Completion & Warranty

Collaborate with project supervisors to finalize punch lists on new construction projects
Coordinate subcontractors and vendors to close out punch list and warranty items
Serve as the primary point of contact for homeowners regarding warranty and maintenance programs

Home Inspection & Repairs

Address punch list items and perform small repairs from inspections
Coordinate field staff and outside vendors to ensure timely execution

Home Maintenance & Renovation

Execute or manage routine maintenance, repairs, and renovation work
Provide accurate estimates, create maintenance schedules, and ensure exceptional service delivery

Safety & Quality Control

Maintain safe work sites and enforce safety policies and procedures
Oversee quality control by inspecting work and managing vendor performance

Field Staff Management

Direct the work of field teams and approve subcontractor contributions
Resolve issues efficiently while upholding the company’s standard of excellence

Customer Relationships

Build and sustain client relationships that lead to long-term trust and future construction or real estate referrals

Financial Management

Help ensure profitable margins while upholding the quality and standards of the Tongue & Groove brand

Communication & Reporting

Maintain regular, professional communication with leadership and team members
Utilize company software for reporting, task management, and documentation

Key Attributes

High level of integrity and discretion
Strong work ethic and reliability
Positive, “can-do” mindset with a solution-oriented approach
Attention to detail and commitment to quality
Able to turn challenges into opportunities

Schedule

Monday through Friday, 8 AM – 5 PM
Occasional weekend work for client emergencies and on-call coverage

Benefits

401(k) with company match
Health, dental, and vision insurance
Health savings account
Life insurance
Paid time off

Required Reading

To be considered for employment, all candidates must:

Complete a Behavioral Assessment and Cognitive Assessment
Pass a Background Check

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