FRONT OFFICE RECEPTIONIST

DESCRIPTION:

The Receptionist at Tongue & Groove plays a crucial role in ensuring a positive and organized office environment. The primary responsibilities involve welcoming visitors, managing phone calls, maintaining the reception and common areas, and assisting with various administrative tasks. Here’s a breakdown of the essential duties, qualifications, and core competencies for this position:

Responsibilities:

1. Visitor Management:

Greet and welcome visitors.
Direct visitors to the appropriate personnel.
Notify company staff of visitor arrivals.

2. Communication Handling:

Answer, screen, and forward incoming phone calls.
Provide basic and accurate information in-person, via phone, and email.

3. Office Organization:

Ensure the reception area and common areas are tidy and well-presented.
Keep necessary stationery and materials stocked (e.g., pens, forms, kitchen, brochures).

4. Mail and Deliveries:

Receive, sort, and distribute daily mail and deliveries.

5. Supply Management:

Order front office supplies and maintain inventory.

6. Calendar and Meeting Management:

Update calendars and schedule meetings.
Ensure meeting rooms are prepared for scheduled meetings.

7. Administrative Support:

Perform various clerical tasks such as filing, photocopying, and running errands.

8. Travel and Accommodation:

Arrange travel and accommodations for staff as needed.

Education, Experience, and Required Core Competencies:

1. Education and Experience:

High school diploma or GED required.
2-3 years of relevant experience in an office environment.

2. Technical Skills:

Proficiency with Microsoft Office/Office 365.

3. Communication Skills:

Excellent verbal and written communication skills.
Strong phone skills.

4. Organizational Skills:

Multi-tasking ability.
Prioritizing tasks without guidance.
Strong organizational skills with a keen attention to detail.

5. Work Ethic:

Professional and proactive work ethic.
A strong desire to excel and be the best.

Office Location:

6131 Oleander Drive, Wilmington, NC 28403

Office Hours:

8 a.m. – 5 p.m. Monday – Friday

The ideal candidate for this role should embody a positive and friendly demeanor, possess strong organizational and communication skills, and demonstrate a proactive approach to their work. The Receptionist is a key contributor to creating a welcoming atmosphere for clients and maintaining the efficiency of office operations at Tongue & Groove.

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Attention! Once you click 'Apply', your information will be sent to our COO, and you will be redirected to the Predictive Index Survey website. All applicants are required to complete this survey to be considered.